Teleperformance USA
Category :
Customer Service/SupportAbout Teleperformance:
Teleperformance is a global, digital business services company.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you are on the hunt for a career and not just another job, Teleperformance is the place for you! We want to invest in your future! How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam.
You read that correctly, you'll get PAID TO STUDY! What can you expect? Teleperformance will provide a Trainer, study materials, cover the cost and schedule your state exam! After you pass your exam, Teleperformance will support you obtaining your license in the 50 states/territories we operate in! Benefits of working with TP include:
We pay you to get your insurance license!Paid TrainingCompetitive WagesCareer GrowthReferral BonusesPerformance BonusesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs Own Personal Computer required for Pre-license Training; Company equipment provided when you pass the State ExamFlexible schedulesYour ImpactAs a Licensed Insurance Agent, you will have an impact on our policy holders lives while growing your career! You will provide our customers with peace of mind while insuring their homes, auto, and personal property! Working in a collaborative and engaging environment, you will find no two days are the same! As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
This position will be based on-site at our Port Saint Lucie, Florida location.
Your ResponsibilitiesLicensed Insurance Agents are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines.
The position is responsible for resolving high level consumers issues in a fast-paced environment.
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policy holders with billing questions and concernsProvide support to policy holders with any policy changes requestedSupport policy holders needs by providing recommendations and adjusting as necessaryWhat We're Looking forHigh School Diploma or equivalent18 years of age or olderExperience with utilizing multiple tools and emerging technologyCall center, voice, chat and email communication experience preferredTyping 25 WPMBe proficient in PC operation and navigationAble to work independentlyHave excellent communications skills, both oral and writtenAbility to work in a constantly changing and fast paced environmentAbility to stay composed and objectiveStrong listening skillsSuperior analytical and troubleshooting skillsAbility to work cross functionally within the organization as well as with consumersProfessional presence; ability to communicate effectively via phone, email and chat Being One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out.
When you work with us, you are valued and inspired to learn, to teach, and to grow.
We want you to come to work motivated to and proud to be on our team.
That's why we continually invest in creating outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity EmployerAbout the Company:
Teleperformance USAWe are the worldwide leader in outsourced omnichannel customer experience management.
Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
Company Size:
1,000 to 1,499 employeesFounded:
0.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service/SupportAbout Teleperformance:
Teleperformance is a global, digital business services company.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
If you are on the hunt for a career and not just another job, Teleperformance is the place for you! We want to invest in your future! How do you become a Licensed Insurance Agent? Teleperformance offers a 5-day paid training to help you prepare for the State Insurance Exam.
You read that correctly, you'll get PAID TO STUDY! What can you expect? Teleperformance will provide a Trainer, study materials, cover the cost and schedule your state exam! After you pass your exam, Teleperformance will support you obtaining your license in the 50 states/territories we operate in! Benefits of working with TP include:
We pay you to get your insurance license!Paid TrainingCompetitive WagesCareer GrowthReferral BonusesPerformance BonusesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs Own Personal Computer required for Pre-license Training; Company equipment provided when you pass the State ExamFlexible schedulesYour ImpactAs a Licensed Insurance Agent, you will have an impact on our policy holders lives while growing your career! You will provide our customers with peace of mind while insuring their homes, auto, and personal property! Working in a collaborative and engaging environment, you will find no two days are the same! As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
This position will be based on-site at our Port Saint Lucie, Florida location.
Your ResponsibilitiesLicensed Insurance Agents are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines.
The position is responsible for resolving high level consumers issues in a fast-paced environment.
Resolve complex consumer issues and advise first level representatives on high level issues.
Assist policy holders with billing questions and concernsProvide support to policy holders with any policy changes requestedSupport policy holders needs by providing recommendations and adjusting as necessaryWhat We're Looking forHigh School Diploma or equivalent18 years of age or olderExperience with utilizing multiple tools and emerging technologyCall center, voice, chat and email communication experience preferredTyping 25 WPMBe proficient in PC operation and navigationAble to work independentlyHave excellent communications skills, both oral and writtenAbility to work in a constantly changing and fast paced environmentAbility to stay composed and objectiveStrong listening skillsSuperior analytical and troubleshooting skillsAbility to work cross functionally within the organization as well as with consumersProfessional presence; ability to communicate effectively via phone, email and chat Being One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out.
When you work with us, you are valued and inspired to learn, to teach, and to grow.
We want you to come to work motivated to and proud to be on our team.
That's why we continually invest in creating outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity EmployerAbout the Company:
Teleperformance USAWe are the worldwide leader in outsourced omnichannel customer experience management.
Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
Company Size:
1,000 to 1,499 employeesFounded:
0.
Estimated Salary: $20 to $28 per hour based on qualifications.
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