Entry Level Call Center Rep - On Site - Now Hiring
Category :
Customer Service/Support About TP Teleperformance is a global, digital business services company.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs Teleperformance and You Our Licensed Insurance Representatives are a very important part of our family.
You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond.
Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same.
As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities As a Licensed Representatives, your main responsibility is to find innovative ways to respond to varying questions, issues, and concernsHandle and carefully respond to all inbound and outbound customer inquiriesProvide excellent customer service through active listeningWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactive, patient, empathetic, and understandingAppropriately communicate with customers, exercising retention efforts if neededIdentify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price planCompassionately handle sensitive situations surrounding healthcare needs, education, and prevention planningWe're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months Customer service experience preferredOver 18 years of ageAbility to type 25 wpmHigh School Graduate or GEDComfort with desktop computer systemProven oral & written communication skillsPossess home state Life & Health Insurance License Logical problem-solving skillsAbility to navigate Windows operating systemsOrganization and work prioritization skillsActive Personal Lines License Be Part of Our TP FamilyIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
We believe that when employees are happy and healthy, they are more productive, creative, and engaged.
We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.
We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity EmployerSalary:
$16.
50.
Estimated Salary: $20 to $28 per hour based on qualifications.
Customer Service/Support About TP Teleperformance is a global, digital business services company.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid TrainingCompetitive WagesFull Benefits (Medical, Dental, Vision, 401k and more)Paid Time OffEmployee wellness and engagement programs Teleperformance and You Our Licensed Insurance Representatives are a very important part of our family.
You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond.
Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same.
As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Your Responsibilities As a Licensed Representatives, your main responsibility is to find innovative ways to respond to varying questions, issues, and concernsHandle and carefully respond to all inbound and outbound customer inquiriesProvide excellent customer service through active listeningWork with confidential customer information and treat it sensitivelyAim to resolve issues on the first call by being proactive, patient, empathetic, and understandingAppropriately communicate with customers, exercising retention efforts if neededIdentify customers who are comparison-shopping and inquiring about contract terms, assisting the customer with the correct price planCompassionately handle sensitive situations surrounding healthcare needs, education, and prevention planningWe're looking for fearless people - people who are inspired to deliver only the best in all that we do.
6 months Customer service experience preferredOver 18 years of ageAbility to type 25 wpmHigh School Graduate or GEDComfort with desktop computer systemProven oral & written communication skillsPossess home state Life & Health Insurance License Logical problem-solving skillsAbility to navigate Windows operating systemsOrganization and work prioritization skillsActive Personal Lines License Be Part of Our TP FamilyIt is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day.
We believe that when employees are happy and healthy, they are more productive, creative, and engaged.
We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.
We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging.
We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Opportunity EmployerSalary:
$16.
50.
Estimated Salary: $20 to $28 per hour based on qualifications.
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